205961 / Sr Network (Voice) Engineer
Core
Sr Network/Voice Engineer responsible for supporting a corporate network environment across 35+ sites, with a specific focus on telecom/voice systems, integrations, and upgrades.
Role type
Senior Network Engineer (Voice/Telecom)
Builds
Corporate network infrastructure, voice/telecom systems, and unified communication solutions.
Domain
Telecommunications, Voice over IP (VoIP), Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
VoIP PBX implementation and management, ACD systems administration, SIP Trunking configuration, Cisco networking expertise, VLAN/SVLAN and IP subnetting, firewall and intrusion detection system configuration, carrier procurement and expense management, network troubleshooting and recovery, rack and stack operations, DNS management, unified communication technologies.
Preferred skills
ShoreTel and Toshiba voice system experience, MAC Call Center experience, CCNP certification, Bachelors in IT related field.
Technologies
ShoreTel, Toshiba, Cisco, UUCP, TCP/IP, SIP, ACD, DNS, Firewalls, Intrusion Detection Systems
Responsibilities
Configure and maintain voice/telecom systems and unified communication platforms; troubleshoot ACD/PBX and call recording issues; manage carrier relationships and procurement; implement security policies and apply patches; oversee network and telecom recoverability; coordinate cabling and equipment rack-and-stack; develop and execute technical test plans; mentor team members and manage IT strategic planning.
Seniority
Senior, hands-on IC