Product Owner - ServiceNow HRSD AI
Core
Product Owner driving AI-powered HR Service Delivery through ServiceNow Now Assist, designing and scaling intelligent HR use cases to transform employee experience.
Role type
Senior Product Owner (AI/HR)
Builds
AI-driven HR products and services using ServiceNow Now Assist
Domain
HR Technology / Generative AI / Intelligent Automation
Deliverable
production ML models | product features
Required skills
ServiceNow Now Assist, agentic AI, generative AI, SAFe, backlog management, stakeholder management, product roadmap planning, release cycle planning, user story acceptance criteria
Preferred skills
ServiceNow Certified Implementation Specialist – HRSD, ServiceNow AI/Now Assist certifications, ITIL Service Management, SAFe Product Owner certification
Technologies
ServiceNow Now Assist, generative AI, agentic workflows
Responsibilities
Provide vision and direction for AI-driven HR solutions; plan and prioritize product feature backlog for Now Assist HR use cases; assess value and prioritize backlog items based on business impact; lead planning for product release cycles; establish story acceptance criteria and accept stories into the baseline; research and analyze HR AI trends and ServiceNow roadmap
Seniority
Senior, hands-on IC
