Director, Technical Services - APAC
Core
Strategic leader to build a scalable Technical Services organization for Axis solutions in the Asia Pacific region, balancing regional needs with global alignment to help customers and partners succeed.
Role type
Director, Technical Services (Regional Leadership)
Builds
Scalable Technical Services organization and support models for Axis security and network technology solutions
Domain
Security industry + IT infrastructure + Technical Services
Required skills
Strategic leadership, B2B technical support management, cross-market team leadership, IT infrastructure knowledge, customer success mindset, stakeholder influence, performance management
Preferred skills
Security industry experience, AI/automation expertise, global alignment skills
Technologies
Servers, networks, AI, automation tools
Responsibilities
Set direction for APAC Technical Services, evolve support models and team structures, align regional teams with global HQ, improve customer support and escalations, partner with Sales to enable growth, develop technical leaders and teams
Seniority
Director, strategic leadership & team building