ServiceNow Engineer (SE1) (Government)
Core
Design architecture and develop self-hosted ServiceNow solutions for government customers, focusing on system integration, automation, and compliance.
Role type
Senior ServiceNow Engineer (IC)
Builds
Self-hosted ServiceNow instances, custom workflows, integrations, and automated processes for government agencies.
Domain
Public Sector / Government IT / Service Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow Administration, ServiceNow Development, JavaScript, System Engineering, Technical Documentation, Mentoring
Preferred skills
Linux/UNIX troubleshooting, Java development, ServiceNow certifications, Process optimization
Technologies
ServiceNow, AWS, JavaScript, HTML, XML, CSS, Java, Linux/UNIX
Responsibilities
Install, configure, troubleshoot, upgrade, and maintain self-hosted ServiceNow implementations; Create custom workflows and build service requests; Implement integrations and process automation using ServiceNow Orchestration; Perform system, integration, and Section 508 compliance testing; Develop scripts to automate routine tasks; Train and mentor junior team members.
Seniority
Senior, hands-on IC