ServiceNow Architect
Core
Designing, developing, and implementing robust and scalable ServiceNow solutions for US federal government clients.
Role type
ServiceNow Architect
Builds
ServiceNow platform solutions (ITSM, ITOM, HRSD, CSM) and integrations for federal agencies.
Domain
Public sector / Federal Government / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow Platform Depth (ITSM, ITOM, HRSD, CSM), JavaScript client-side and server-side scripting, REST/SOAP/SAML/LDAP/JDBC integrations, RDBMS design, CMDB management, network and application architecture, Cloud Technologies, DevOps and CI/CD
Preferred skills
Advanced Degree, 10+ years of industry experience, ServiceNow Technical Architect certification, Certified Master Architect (CMA), client environment assessment, high-profile client expectation management
Technologies
ServiceNow, JavaScript, REST, SOAP, SAML, LDAP, JDBC, RDBMS, Cloud, DevOps, CI/CD
Responsibilities
Translate business requirements into technical blueprints, oversee system integrations, ensure platform integrity, security, and optimal performance, provide strategic advisory services, conduct gap analysis and maturity assessments
Seniority
Senior, hands-on IC with strategic advisory capabilities