Senior Product Executive – IBM
Core
Serve as the first point of contact for customer inquiries and product-related issues, handling license quotations, order processing, and cancellations.
Role type
Product Support Executive
Builds
Supports product team to achieve company sales targets
Domain
Technology / Customer Support
Deliverable
client delivery
Required skills
License quotation handling, order processing, order cancellation, phone support, email support, administrative duties
Responsibilities
Serve as the first point of contact for customer inquiries and product-related issues; Provide prompt and accurate support via phone and email; Handle customers' inquiries including License quotation, order processing and order cancellation; Backup for Product Manager; Perform other related administrative duties
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