ServiceNow Platform Engineer
Core
Platform Engineer managing Government Community Cloud ServiceNow implementations, delivering stable and performant platform services for dozens of scoped applications.
Role type
Senior ServiceNow Platform Engineer (DevOps)
Builds
Companywide services using ServiceNow platform, integrations, and continuous delivery pipelines
Domain
IT Service Management (ITSM), Cloud Services, Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform administration, ServiceNow Certified System Admin, IntegrationHub, Flow Designer, JavaScript, Angular JS, Python, PowerShell, SQL, relational database management, UNIX shell scripting, Linux/Windows server administration, API usage (SOAP/REST), CMDB management, ITIL concepts
Preferred skills
ServiceNow certified application developer, Bachelor of Science in Computer Engineering/Science/Electrical Engineering/Math
Technologies
ServiceNow, IntegrationHub, Flow Designer, Linux (RedHat/CentOS/Ubuntu), Windows, Bash, PowerShell, SQL, MySQL, Oracle, Angular JS, Python, SOAP, REST, MID server
Responsibilities
Create and modify catalog items, portals, workflows, and flow designer configurations; Support, edit, and create integrations using Integration Hub, orchestration, web services, and APIs; Troubleshoot complex development issues independently; Triage and support user issues on the ServiceNow platform; Document and annotate scripts, process flows, and update sets; Define subsystem interfaces and allocate responsibilities; Develop architectural runway for new business features; Participate in continuous delivery pipeline planning and system demos
Seniority
Senior, hands-on IC
