EverHealth - Revenue Analytics and Insights Manager (Remote, US)
Core
Building and running the analytics capability to help EverHealth retain customers, expand revenue, and make smarter go-to-market decisions by analyzing post-sale lifecycle data.
Role type
Senior individual contributor and people leader in Revenue Operations
Builds
Customer health scorecards, churn signal models, expansion signals, and actionable insights for CX and Account Management teams
Domain
B2B SaaS / Health-tech
Deliverable
production ML models | dashboards & analysis
Required skills
Customer health modeling, churn framework design, NRR improvement, AI tool implementation, CRM platforms, BI tools, data storytelling, project management, people management
Preferred skills
RevOps/GTM analytics experience, customer success platforms, cohort modeling, LTV analysis, healthcare industry background, LLM APIs
Technologies
Salesforce, Tableau, Looker, Metabase, Gainsight, ChurnZero, Totango, OpenAI, Anthropic, Gong Intelligence, HubSpot AI, Clay
Responsibilities
Design and maintain Customer Health Scorecard leading indicators; Build and operate churn signal models to surface at-risk accounts; Translate Voice of Customer insights into prioritized recommendations; Develop post-sale performance reporting; Lead structured Win/Loss analysis; Manage and develop one direct report (Pre-Sale Analytics Analyst)
Seniority
Senior, hands-on IC with people management
