Senior Director, Relationship Management
Core
Lead relationship management strategy for a large portfolio of financial institution clients, aligning client objectives with enterprise solutions to drive retention and growth.
Role type
Senior Director, Relationship Management
Builds
Strategic account management, client retention, revenue growth, and long-term business performance for financial institutions.
Domain
Financial Services / Fintech / Payments
Deliverable
client delivery
Required skills
Strategic account management, team leadership and development, executive relationship building, complex contract negotiation, portfolio performance analysis, cross-functional partnership
Preferred skills
Financial services industry leadership, large complex portfolio management, knowledge of digital banking and payments solutions, Salesforce proficiency
Responsibilities
Lead and coach Relationship Managers; Establish portfolio strategies for revenue growth; Build executive-level client relationships; Partner with Sales, Product, and Operations leaders; Oversee contract negotiations; Analyze portfolio performance and financial metrics; Lead workforce planning and succession planning
