Bilingual French Client Support -Collection Representative
Core
Collect unpaid consumer debt via inbound and outbound dialing in a call center environment, managing assigned inventory and achieving performance targets.
Role type
Collection Representative
Builds
Debt recovery for financial institutions and consumers
Domain
Fintech / Payments / Consumer Debt Collection
Deliverable
client delivery
Required skills
Inbound and outbound dialing, skip-tracing, collections system/database management, multitasking, regulatory compliance
Preferred skills
Knowledge of Fair Debt Collection Practices Act, demonstrated skip-tracing skills
Technologies
Collections systems, skip-tracing tools
Responsibilities
Assign and manage consumer debt inventory, collect accounts in compliance with regulations, utilize skip-tracing tools to update customer information, detail all discussions and actions in the collections system, multitask across various systems
Seniority
Entry-level to Junior