Director, Partner Management
Core
Lead a team acting as an extension of the client's business to represent Fiserv, accountable for a client segment's strategic and operational outcomes.
Role type
Director, Partner Management (Client Services)
Builds
Client project and service delivery, strategic client segment management
Domain
Fintech, Payments, Financial Services
Deliverable
client delivery
Required skills
client relationship management, SDLC management, strategic planning, team leadership, revenue stream identification, stakeholder management
Preferred skills
client architecture documentation, regulatory change management, process improvement, incident response, SOP development
Technologies
none stated
Responsibilities
Lead client project and service teams for intake and prioritization; provide cross-functional leadership to support teams; develop strategies and processes for client segment management; build trusted relationships with client stakeholders and executives; drive strategic and operational outcomes for the client segment.
Seniority
Director, strategic leadership & team management
