Relationship Manager
Core
Strategic architect of Fiserv's partnerships with high-value clients, acting as a trusted advisor to executive leadership to bridge client business goals with financial technology solutions.
Role type
Senior Account Executive / Relationship Manager
Builds
Long-term profitable partnerships and revenue growth for high-value clients in the payments and fintech sector
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Strategic account planning, pipeline development, contract negotiation, cross-selling, consultative selling, multi-level relationship building, data analysis
Preferred skills
Salesforce/eCRM proficiency, payment facilitation knowledge, influence without authority, Microsoft Office proficiency, financial data processing systems knowledge
Responsibilities
Serve as primary relationship lead for clients and internal teams; Develop and execute comprehensive account plans; Identify and build robust sales pipelines; Lead high-stakes contract renegotiations and renewals; Cultivate multi-level client relationships; Meet or exceed sales quotas through proactive renewals and cross-selling; Drive client satisfaction and retention scores; Manage daily maintenance of the client portfolio
Seniority
Senior, hands-on IC