Director, Recoveries
Core
Lead recovery operations including collections, subrogation, and chargebacks for a peer-to-peer car sharing marketplace.
Role type
Director of Recoveries
Builds
Recovery strategies and operational processes for collections and subrogation
Domain
Fintech / Car sharing / Insurance recovery
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Subrogation strategy, Collections process design, Chargeback management, Vendor partner management, KPI analysis, Cross-functional collaboration, AI/automation integration, Regulatory compliance
Preferred skills
Marketplace operations experience, Insurance industry background, Fintech experience, AI tool implementation
Technologies
Google Workspace, CRM systems, Case management systems
Responsibilities
Lead hybrid internal and outsourced teams to achieve recovery goals, Oversee subrogation negotiations with insurance carriers, Manage third-party collection agency relationships, Monitor recovery KPIs and vendor performance, Partner with Claims, Legal, and Finance on policy improvements, Leverage AI and automation to improve operational efficiency
Seniority
Director, strategic leadership & team management