Manager - Billing & Collections
Core
End-to-end execution and continuous improvement of commercial insurance billing and collections, ensuring accurate billing, timely premium collection, and strong cash flow across multinational admitted and non-admitted programs.
Role type
Manager, Billing & Collections (Hybrid Delivery Model)
Builds
Commercial insurance billing processes, multinational receivables tracking, and automated collections workflows
Domain
Insurance (P&C) / Finance Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Commercial insurance billing expertise, multinational program management, hybrid delivery model leadership, process engineering, automation implementation, financial acumen, regulatory compliance, stakeholder management
Preferred skills
Data-driven innovation, hands-on execution mindset, cross-border coordination
Technologies
Billing platforms, general ledger systems, premium accounting systems, automation and agentic solutions
Responsibilities
Own enterprise execution of commercial insurance billing processes including invoicing, adjustments, and audits; Drive timely premium collection and reduced aging across domestic and multinational programs; Lead onshore teams for complex billing scenarios and dispute resolution; Oversee offshore teams and automation solutions for standardized processing; Define and enforce SLAs, KPIs, and quality standards across delivery partners; Maintain operational governance, controls, and regulatory compliance across billing activities
Seniority
Manager, enterprise execution and operating-model level
