Customer Success Manager
Core
Relationship manager and ad-tech consultant owning a high-value book of direct advertiser and agency clients in the CEE/DACH region, driving retention, expansion, and ROI in the digital ad-verification space.
Role type
Senior Customer Success Manager (Ad-Tech)
Builds
Client retention, campaign optimization, and strategic account growth for major brands and agencies
Domain
Digital advertising, ad-verification, programmatic buying
Required skills
German (professional fluency), English (professional fluency), Ad-Tech & Programmatic literacy, Technical troubleshooting, Data analysis, Strategic account management, Cross-functional coordination
Preferred skills
Experience with AI/Agentic technologies in ad-tech, Revenue growth track record
Technologies
DSPs, SSPs, CTV, Social platforms, IAS product suite
Responsibilities
Secure renewals and unlock expansion, own senior-level client meetings and escalations, translate complex ad-tech data into business value, orchestrate end-to-end account lifecycle, coordinate cross-functional workarounds for process gaps
Seniority
Senior, hands-on IC
