General Manager-Illinois Northern Region
Core
Lead and optimize end-to-end gaming operations infrastructure for Accel Entertainment's Northern Illinois region, ensuring equipment, people, and processes operate safely and efficiently to drive revenue growth and profitability.
Role type
Senior General Manager, Regional Operations
Builds
Gaming operations infrastructure, service/installation networks, warehouse logistics, and customer retention programs for non-casino locations
Domain
Gaming industry, logistics, and regional operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, operational execution, financial management, team leadership, regulatory compliance, stakeholder management, process optimization, inventory control, sales strategy, budgeting
Preferred skills
Experience with gaming content, knowledge of Illinois regulations, expertise in warehouse and fleet management, data-driven decision making
Technologies
Remote diagnostics, automation tools, call center software, inventory management systems
Responsibilities
Lead operational infrastructure including warehouse, service, installation, collections, and call center functions; oversee gaming operations and equipment lifecycle management; drive customer acquisition and retention strategies; manage budgeting, forecasting, and financial performance; build and lead a high-performing operations leadership team
Seniority
Senior, hands-on IC with strategic oversight
