Operations Manager
Core
Leading end-to-end operations for a high-volume fulfillment center, ensuring inventory accuracy, managing inbound/outbound flows, and driving operational KPIs for a DTC and B2B commerce platform.
Role type
Senior Operations Manager (Fulfillment Center)
Builds
High-volume fulfillment operations for leading DTC and B2B brands
Domain
Logistics / Supply Chain / Warehousing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership (salaried and non-exempt), Inventory accuracy management, WMS configuration and troubleshooting, Budgeting and P&L management, Scheduling and staffing, Cross-functional partnership, Operational KPI tracking, Change management, Material handling equipment operation, Advanced Excel
Preferred skills
Lean Six Sigma, Kaizen, Engineering/Operations/Supply Chain degree, Bilingual (Spanish/English), Process improvement methodologies
Technologies
WMS, OMS, Microsoft Office Suite, Material handling equipment (forklifts)
Responsibilities
Lead and develop a team of Area Managers, operations leads, and warehouse associates; Oversee inventory accuracy and support quality assurance activities; Set and maintain operational KPIs including warehouse location accuracy and outbound SLA; Manage budgeting, payroll, and operational P&L; Schedule and staff to plan; Ensure operational success during new client launches; Partner with cross-functional teams including industrial engineering and customer quality.
Seniority
Senior, hands-on IC with leadership of leaders