Senior Operations Manager
Core
Provides overall leadership and supervision for front-of-house or back-of-house areas in a fast-paced restaurant/entertainment environment.
Role type
Senior Operations Manager
Builds
Guest experiences through food, drinks, and games in a multi-faceted entertainment venue
Domain
Hospitality / Entertainment
Required skills
Cost of goods sold management, labor cost management, team leadership, staff training execution, financial report analysis, budget management, operational standards adherence
Preferred skills
Ability to handle high-volume days, work in noisy environments, inspire team morale
Responsibilities
Promote positive team member relations and delegate managerial duties, Analyze financial reports to grow revenue and control costs, Ensure execution of staff training programs, Maintain appropriate staffing levels, Deliver guest experiences, Maintain a safe and secure environment
Seniority
Senior, hands-on IC