Helpdesk Engineer - Printing Support
Core
Managing and maintaining enterprise print infrastructure, ensuring availability, performance, and security of services.
Role type
Helpdesk Engineer - Printing Support
Builds
Enterprise print services and shared data backup/recovery
Domain
IT Infrastructure / Print Management
Deliverable
infrastructure
Required skills
Enterprise print management tools, DFS, SMB protocols, PowerShell scripting, ITIL processes, change management
Preferred skills
Cannon-Uniflow tools, GPO management, driver updates, system performance monitoring, usage reporting, audit participation
Technologies
GPO, Cannon-Uniflow, DFS, SMB, PowerShell
Responsibilities
Manage enterprise print servers and printer deployments, implement backup and recovery strategies for shared data, monitor system performance and generate usage reports, collaborate with IT teams for integration and automation, participate in audits and ensure compliance with data governance policies
Seniority
Mid-level, hands-on IC
