Workplace Experience Manager, DC
Core
Operational leader for workplace experience, hospitality, and conference center services in a global law firm's DC office.
Role type
Senior IC Workplace Experience Manager
Builds
Exceptional workplace, hospitality, and service experience for employees, clients, and visitors
Domain
Corporate legal services / Professional services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, budget planning, facilities operations, space planning, event execution, stakeholder engagement, financial reporting, operational auditing, emergency preparedness
Preferred skills
Law firm environment experience, workplace technology platforms (Eptura Engage, ServiceNow)
Technologies
Eptura Engage, ServiceNow
Responsibilities
Manage daily operations across reception, conference center, catering, and visitor experience; oversee facilities operations and vendor relationships; lead workplace projects and space planning initiatives; monitor workplace expenses and approve vendor invoices; conduct regular audits of office spaces and amenities.
Seniority
Senior, hands-on IC
