Soft Services Manager
Core
Lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment aligned with Micron standards.
Role type
Soft Services Manager
Builds
Safe, compliant, efficient, and employee-focused workplace environment
Domain
Manufacturing / Semiconductor / Workplace Operations
Deliverable
physical/clinical work
Required skills
Vendor management, Workplace operations, Stakeholder coordination, Workplace safety, Compliance management, Operational best practices, Leadership, Cost optimization, Process improvement, Contract management
Preferred skills
Manufacturing experience, Semiconductor industry experience, Large corporate environment experience, Facilities management certification
Technologies
Artificial intelligence (for cost review and compliance)
Responsibilities
Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services. Oversee cafeteria, pantry, vending machines, landscaping, indoor plants, and employee amenities. Work with security team on operations, access control, emergency preparedness, and workplace safety initiatives. Drive waste management, recycling, pest control, and sustainability programs. Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews. Support facility planning, workplace upgrades, layout changes, and infrastructure projects. Apply artificial intelligence to review project costs, vendor proposals, and ensure compliance with drawings, specifications, and schedules. Conduct audits and ensure compliance with Micron safety, environmental, and operational standards. Identify opportunities for process improvement, cost optimization, and enhanced employee experience.
Seniority
Senior, hands-on IC
