Patient Access Representative - Specialty Clinic
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing in an orthopaedic specialty clinic.
Role type
Patient Access Representative
Builds
Patient visit flow and financial reconciliation
Domain
Healthcare / Orthopaedics
Deliverable
client delivery
Required skills
Patient registration, appointment scheduling, insurance verification, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Prior related work experience
Responsibilities
Greet and register incoming patients, verify demographics, monitor patient wait times, read and interpret insurance responses, assign primary/secondary/tertiary insurance, obtain legal and financial signatures, collect fees and copays, schedule follow-up appointments, process multi-channel messages regarding appointments and referrals, perform cash posting, maintain medical records, assist with referrals and pre-certifications.
Seniority
Entry-level, individual contributor