Patient Access Scheduler Senior - Neurosurgery
Core
Senior Patient Access Scheduler managing appointment scheduling, registration, and insurance verification for neurosurgery and other specialties at Geisinger Medical Center.
Role type
Senior Patient Access Scheduler (Healthcare Operations)
Builds
Patient appointment schedules and registration records for physicians and ancillary services
Domain
Healthcare / Medical Scheduling
Required skills
Appointment scheduling, Patient registration, Insurance verification, HIPAA compliance, Multi-channel communication, Referral processing, Template slot management, Department liaison, Process improvement, Mentoring
Preferred skills
Associate's degree, Previous patient access registration experience, Healthcare scheduling experience
Technologies
Medical Records Systems, Appointment Scheduling Technology
Responsibilities
Schedule patient appointments for providers and ancillary services; Collect and maintain accurate patient registration and insurance information; Coordinate provider cancellations and rescheduling; Facilitate communication between patients, physicians, and internal departments; Lead internal department improvement teams for scheduling workflows; Mentor new hires and provide training on scheduling guidelines.
Seniority
Senior, hands-on IC with mentorship responsibilities