Appointment Setter | Healthcare Virtual Assistant (Onsite)
Core
US Clinic Coordinator responsible for patient scheduling, insurance verification, and healthcare coordination to ensure seamless patient experience.
Role type
Healthcare Virtual Assistant (Appointment Setter)
Builds
Patient appointment schedules and clinic operational workflows
Domain
Healthcare / US Clinics
Required skills
Appointment setting, Insurance verification, EMR management, Inbound/outbound call handling, Patient follow-up, Lab auditing, Refill processing
Preferred skills
Medical billing and coding
Technologies
EMR systems
Responsibilities
Verify patient benefits and insurance coverage, Reactivate past patients and maintain engagement, Answer inbound calls and assist with inquiries, Follow up on appointment confirmations and reminders, Make outbound calls to leads and potential patients, Schedule and reschedule patient appointments efficiently, Processing refills and following clinic policies, Manage electronic medical records (EMR), Auditing labs & following up on missing results, Monitor and oversee the clinic's virtual kiosks (via careerplan.io/jobs/C9-006-DC-C69-appointment-setter-healthcare-virtual-assistant-onsite-at-snapscale)
Seniority
Individual Contributor