Verification of Benefits Specialist (Onsite)
Core
Verify patient benefits and insurance coverage, answer patient inquiries, manage appointments, and handle electronic medical records for US healthcare providers.
Role type
Healthcare Virtual Assistant (Insurance Verification & Patient Coordination)
Builds
Patient appointment schedules and verified insurance coverage for clinics, hospitals, and surgical centers (via careerplan.io/jobs/C9-006-8F-F6F-verification-of-benefits-specialist-onsite-at-snapscale)
Domain
Healthcare / Insurance Administration
Deliverable
client delivery
Required skills
Insurance verification, EMR management, inbound call handling, appointment scheduling, patient coordination
Preferred skills
Experience with US-based clinics, strong written and verbal English communication
Technologies
Electronic Medical Records (EMR)
Responsibilities
Verify patient benefits and insurance coverage; Answer inbound calls and assist patients with inquiries; Follow up on appointment confirmations and reminders; Schedule and reschedule patient appointments; Manage electronic medical records
Seniority
Individual Contributor, experienced