Global Support Intern - Ansible (Waterford office, Ireland)
Core
Intern providing technical support and troubleshooting for Red Hat Ansible Tower and Ansible Engine via ticketing, remote sessions, and chat.
Role type
Support Intern (Ansible Automation)
Builds
Customer support resolutions for Red Hat Ansible Tower and Ansible Engine
Domain
Enterprise Open Source / Automation / Linux
Deliverable
client delivery
Required skills
Problem solving, investigation, learning agility, adaptability, time management
Preferred skills
Open source project experience, Basic Ansible knowledge
Technologies
Red Hat Ansible Tower, Red Hat Ansible Engine, Automation Hub, Insight
Responsibilities
Resolve customer issues via ticketing system, investigate and troubleshoot technical issues, create and execute testing strategies to reproduce customer environments, collaborate with support engineers and developers
Seniority
Intern
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