Account Solution Architect
Core
Technical leader for assigned customer accounts, orchestrating Red Hat's technical approach from value definition to value recognition and acting as a trusted advisor to customer technical teams.
Role type
Senior Account Solution Architect (Pre-sales & Post-sales)
Builds
Customer Success Plans, technical proposals, RFP responses, and architected solutions aligned with business objectives.
Domain
Enterprise Open Source, Linux, Cloud, Container, Kubernetes, DevOps
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Solution architecture, consultative selling, complete sales process management, executive presentation, discovery, problem-solving, analytical skills, project management
Preferred skills
Customer success, technical account planning, account management, cross-functional collaboration
Technologies
Red Hat Enterprise Linux, Ansible, OpenShift, Cloud, DevOps
Responsibilities
Become the technical leader at assigned customer accounts; advise the Sales team on technical aspects; design solutions addressing customer challenges; lead technical sales conversations; create and execute Customer Success Plans; influence the Account Plan; partner with Account Executives on account strategy; provide ongoing technical support; conduct regular customer check-ins; serve as a liaison between customers and internal teams.
Seniority
Senior, hands-on IC with strategic account ownership
