Front Desk Coordinator, Day Shift, Outpatient Wellness Center
Core
First point of contact for patients, managing scheduling, check-in/out, and administrative support in an outpatient behavioral health center.
Role type
Front Desk Coordinator (Medical Office Administration)
Builds
Patient appointment schedules and accurate electronic medical record documentation
Domain
Healthcare / Behavioral Health
Required skills
Scheduling, EMR management, Insurance verification, Administrative support, Patient communication
Preferred skills
Bilingual (Spanish), Clinical intake support, Prescription workflow support
Responsibilities
Answer incoming calls and route messages, Schedule patient appointments, Perform patient check-in and check-out in EMR, Verify insurance eligibility and route authorization requests, Maintain organized documentation
Seniority
Entry-level to Mid-level