Telephone Operator Day / evening rotation (hours between 6am-1130pm), rotating weekends and holidays
Core
Primary point of access for the health system, handling inbound/outbound calls, emergency response, and internal communications.
Role type
Telephone Operator
Builds
Internal communication and emergency response services for hospital staff and patients
Domain
Healthcare / Hospital Operations
Deliverable
client delivery
Required skills
Call screening, Paging system operation, Information retrieval, Log maintenance, Outbound calling
Responsibilities
Receive and screen incoming calls, Place outgoing calls as prescribed, Operate paging system to locate personnel, Provide patient room numbers and directions, Maintain location logs of personnel, Make overhead announcements
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