Patient Access Representative - Behavioral Health
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and insurance verification in a behavioral health department.
Role type
Patient Access Representative
Builds
Patient intake workflows and appointment schedules
Domain
Healthcare / Behavioral Health
Deliverable
client delivery
Required skills
Insurance verification, patient registration, appointment scheduling, HIPAA compliance, financial collection, data entry
Preferred skills
Prior related experience
Technologies
Electronic health records (implied by medical record maintenance)
Responsibilities
Greet and register incoming patients, verify demographics and insurance, schedule appointments, collect fees and copays, maintain patient confidentiality, process regulatory forms, manage patient recall lists
Seniority
Entry-level, individual contributor
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