Skills and Workforce Transformation Specialist
Core
Building a data-driven baseline and framework for telecom workforce transformation in the AI era, serving global industry stakeholders and the GSMA Board.
Role type
Senior strategic research specialist (workforce transformation)
Builds
A flagship industry report, skills taxonomy, benchmarking frameworks, and board-level presentations
Domain
Telecoms industry, future-of-work strategy, AI impact on workforce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mixed-methods research design, quantitative and qualitative data analysis, survey design, skills taxonomy development, stakeholder engagement, strategic storytelling
Preferred skills
Experience in workforce planning, consulting, or technology strategy
Technologies
None explicitly listed
Responsibilities
Design and execute mixed-methods research programmes, analyze workforce and skills data, synthesize findings into structured insights, develop skills segmentation frameworks, facilitate workshops with global operators
Seniority
Senior, hands-on IC
