Sr. Business Analyst, Workforce Planning (Starlink)
Core
Leads proactive workforce planning and optimization strategies to manage demand volatility, utilizing forecasting and predictive analytics to scale operations efficiently while protecting customer experience.
Role type
Senior Business Analyst (Workforce Planning)
Builds
Optimized workforce utilization strategies and data-driven headcount planning for Starlink operations
Domain
Telecommunications / ISP / Space
Deliverable
production ML models | dashboards & analysis
Required skills
Workforce planning, demand forecasting, predictive analytics, scenario modeling, resource allocation, process redesign, statistical modeling, advanced Excel, SQL, Python, Tableau or Power BI
Preferred skills
Master's degree in analytical field, experience in applied mathematics or operations research, telecom or ISP industry background, advanced proficiency in workforce management systems
Responsibilities
Lead proactive workforce planning strategies to anticipate and mitigate demand volatility; Identify and activate short-term and long-term levers to optimize workforce utilization; Develop and improve forecasting models that detect demand fluctuations; Provide strategic recommendations to leadership on headcount planning and resource allocation; Mentor Workforce Specialists on forecasting techniques and planning practices; Drive continuous improvement initiatives to improve forecast accuracy and operational resilience
Seniority
Senior, hands-on IC
