Patient Access Representative - Primary Care
Core
Front-line support for primary care operations, managing patient registration, scheduling, and financial transactions.
Role type
Patient Access Representative
Builds
Patient check-in/out processes, appointment schedules, and financial collections
Domain
Healthcare / Primary Care
Deliverable
client delivery
Required skills
Patient registration, appointment scheduling, insurance verification, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical skills, customer service, office confidentiality
Technologies
None explicitly stated
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, read and interpret insurance responses, collect fees and copays, maintain patient recall lists, process multi-channel messages regarding appointments and referrals, perform cash posting, ensure privacy compliance
Seniority
Entry-level, individual contributor