Engineer III, Systems Reliability Engineering
Core
Lead daily production support and operations for enterprise job scheduling and workload automation platforms, ensuring batch jobs run reliably and downstream processes complete.
Role type
Senior IC systems reliability engineer (job scheduling)
Builds
Enterprise job scheduling and workload automation services
Domain
IT Operations / Batch Processing
Required skills
incident triage, root cause analysis, problem management, job dependency mapping, scheduling calendar management, cross-application workload orchestration, ITSM practices, observability tools, technical leadership, mentoring
Preferred skills
experience with HCL Workload Automation, TWS, Control-M
Technologies
HCL Workload Automation, GSCI, Velocity, TWS, Control-M (via careerplan.io/jobs/R-0157625-engineer-iii-systems-reliability-engineering-at-levistraussandco)
Responsibilities
Provide end-to-end production support including incident triage and issue resolution; Lead incident response, post-incident reviews, and problem management for failed batch processes; Guide knowledge management by creating operational plans, runbooks, and SOPs; Provide daily technical leadership and mentoring to scheduling engineers; Partner with teams to manage scheduling calendars, dependencies, and change windows.
Seniority
Senior, hands-on IC
