Area Service Sales manager
Core
Drive service commercial business (contract renewals, warranty conversions, spares, on-call service) for scientific instruments in West2 regions.
Role type
Area Service Sales Manager
Builds
Service contract portfolio and revenue growth for Chromatography and Mass Spectrometry Division
Domain
Life Sciences / Scientific Instruments / Analytical Equipment
Required skills
Service sales, business development, contract management, warranty program management, spares sales, on-call service sales, key account management, competitive analysis, strategic pricing, regional business planning, cross-functional coordination, data analysis, MS Excel, negotiation, customer relationship management
Preferred skills
MBA, scientific instruments industry experience, CMD product knowledge, contract management background, data analytics, pharmaceutical/biotech customer segment experience
Technologies
MS Excel
Responsibilities
Manage and grow service contract portfolio; Convert warranty customers to comprehensive service contracts; Drive spares and on-call service business; Handle key customer accounts; Track competition and develop counterstrategies; Formulate pricing quotations; Develop regional business plans; Coordinate cross-functional initiatives; Present business reviews to senior leadership
Seniority
Senior, hands-on IC