Service Account Specialist
Core
Drive service revenue and bookings for Thermo Fisher Scientific's service portfolio, connectivity, and monitoring solutions by developing customer relationships and identifying business opportunities.
Role type
Service Sales Representative (Sales & Marketing)
Builds
Service contracts, connectivity and monitoring solutions, and service projects for research, clinical, and commercial production customers.
Domain
Life Sciences / Scientific Instruments / IoT / Connectivity
Deliverable
product features
Required skills
customer relationship development, sales pipeline management, commercial negotiation, technical aptitude for scientific equipment, project coordination, market intelligence gathering
Preferred skills
knowledge of computer networking and IoT, experience with CRM systems, laboratory or field service background
Technologies
CRM systems, IoT devices, monitoring systems
Responsibilities
Achieve planned growth for service revenue and bookings within assigned accounts, develop and maintain strong customer relationships, execute sales plans and promotional activities, coordinate customer-specific service projects, monitor market trends and competitive activities
Seniority
Entry-level to Junior (0–2 years experience preferred)
