Customer Service Representative 2
Core
Provide customer support throughout the service lifecycle, handling inquiries, processing orders, managing quotations, and maintaining customer data.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency for internal and external clients
Domain
Life Sciences / Scientific Instruments
Deliverable
client delivery
Required skills
order processing, quotation management, data entry, ERP system usage, CRM system usage, problem-solving, multi-priority management
Preferred skills
SSC/multinational environment experience, European language proficiency, Microsoft Office proficiency, cross-functional collaboration
Responsibilities
Handle customer inquiries, process orders, manage quotations, maintain customer data, track shipments, resolve issues, contribute to process improvement initiatives
Seniority
Entry-level to Junior
