Customer Service Representative 2
Core
Provide customer support throughout the service lifecycle, handling inquiries, processing orders, managing quotations, and maintaining customer data.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support processes
Domain
Life Sciences / Scientific Instruments
Deliverable
client delivery
Required skills
order processing, quotation management, data entry, ERP system usage, CRM system usage, problem-solving, multi-priority management, written communication, verbal communication
Responsibilities
handle customer inquiries, process orders, manage quotations, maintain customer data, track shipments, resolve issues, ensure customer satisfaction
Seniority
Entry-level to Junior
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