Order Management
Core
Create quotations and maintain sales orders in ERP, handle customer inquiries, and track orders/shipments for semiconductor equipment customers.
Role type
Order Management Specialist
Builds
Sales orders, quotations, and shipment tracking for semiconductor equipment
Domain
Semiconductor manufacturing equipment
Required skills
ERP system proficiency, order tracking, customer inquiry handling, report generation, basic product knowledge
Preferred skills
None stated
Technologies
ERP systems
Responsibilities
Create quotations and opportunities in ERP, maintain accurate sales orders in ERP, escalate and follow up on unmet customer requirements, handle customer inquiries via phone/email/fax, generate reports and track orders/booking/shipment, develop understanding of customer requirements and relationships, develop basic knowledge of AMAT products
Seniority
Individual Contributor, limited supervision