Full time CAS

Morrisville, North Carolina, USA💼 Full-time🗓 2026-09-24 → 2026-09-25

Core

Customer Service Representative handling order management, inquiry resolution, and proactive communication across multiple channels to support scientific research and healthcare advancements.

Role type

Customer Service Representative I

Builds

Customer satisfaction and operational efficiency for scientific research and healthcare customers

Domain

Life Sciences / Healthcare / Scientific Instruments

Deliverable

client delivery

Required skills

order management, inquiry resolution, multi-channel communication, data entry, Microsoft Office proficiency, problem-solving, multitasking, performance metrics adherence, SLA management, time management, shift flexibility

Preferred skills

call center experience, bilingual skills, relevant certifications

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About thermofisher

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.