Sr Customer Service Representative
Core
Senior Customer Service Representative handling administration, order management, quotations, and master data maintenance to support the customer lifecycle.
Role type
Senior Customer Service Representative
Builds
Administrative and operational support for global customers
Domain
Life Sciences / Scientific Instruments
Deliverable
client delivery
Required skills
order management, quotation processing, master data maintenance, ERP systems, CRM platforms, problem-solving, data accuracy, stakeholder relationship management
Preferred skills
Business Administration or Science background, Microsoft Office proficiency, cross-functional collaboration
Responsibilities
Handle administration, order management, quotations, and master data maintenance; manage escalations professionally; maintain data accuracy and quality control; collaborate with cross-functional teams.
Seniority
Senior, hands-on IC
