MSD Customer Service Specialist
Core
Manage customer information and master data, handle sales and service repair orders, create estimates and invoices, and process accounts receivable for internal and external customers.
Role type
Senior Sales Operations Specialist
Builds
Sales estimates, service repair orders, invoices, and accounts receivable collections
Domain
Life Sciences / Medical Devices
Required skills
Sales operations experience, multi-tasking in dynamic environments, Microsoft Office (Excel, Word, PowerPoint), Business English (TOEIC 700+)
Preferred skills
University degree, proactive attitude, compliance knowledge (SOX, Legal)
Responsibilities
Manage customer and master data on core systems, create estimates and process orders for parts sales and service repairs, handle billing and accounts receivable collection, participate in business improvement projects, support engineers, ensure compliance with SOX and legal standards
Seniority
Senior, hands-on IC
