Master Data Analyst - Customer operations

Queretaro, Queretaro de Arteaga, MEX, 76127Full-time2026-10-27 → 2026-11-10

Core

Maintain and update customer master data in CRM (SAP) and Salesforce, manage account settings, and resolve customer credit and invoicing requests.

Role type

Master Data Analyst (Customer Operations)

Builds

Customer account records, invoicing activities, and project assignments within the CRM ecosystem.

Domain

Industrial manufacturing / Customer Operations

Required skills

CRM software (SAP, Salesforce), Microsoft Office (Excel, Word), data entry, account management, invoicing processes, conflict resolution, prioritization

Preferred skills

Oracle knowledge, finance team collaboration

Technologies

SAP, Salesforce, Microsoft Office, Oracle

Responsibilities

Review and release invoicing activities for preventive maintenance; Update projects assigned by Functional Manager; Create and close tickets for modified accounts; Follow up on service requests for new accounts; Block obsolete parts reported; Work with finance team to resolve customer credit requests; Maintain portal webs.

Seniority

Junior, individual contributor

About Eaton

Eaton is a power management company made up of over 92,000 employees, doing business in more than 175 countries. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.