Inside Sales for ANZ Service
Core
Manage and develop service-sales opportunities for laboratory, clinical, and analytical instrumentation across Australia and New Zealand, driving revenue through contract renewals, upsells, and new business.
Role type
Inside Sales Representative (Service)
Builds
Service contracts, preventive maintenance, break/fix support, parts, and upgrades for scientific and medical device customers.
Domain
Life Sciences / Medical Devices / Laboratory Instrumentation
Deliverable
product features
Required skills
consultative selling, relationship building, opportunity funnel management, CRM data hygiene, forecasting, contract negotiation, regulatory compliance awareness, technical product knowledge, cross-functional coordination
Preferred skills
sales of technical services or life-science products, science degree (life sciences/biology/chemistry), Salesforce/SAP experience, Excel reporting
Technologies
Salesforce, SAP, Excel
Responsibilities
Qualify inbound service enquiries and pursue outbound renewal/upsell opportunities; prepare and negotiate service quotes; manage contract renewals and reduce leakage; maintain accurate opportunity funnel and forecasts; partner with field service and technical teams to coordinate delivery and billing; report performance insights to leadership.
Seniority
Mid-level IC