Executive IT Support Liaison
Core
Dedicated IT support and technology management for the executive team, ensuring seamless functioning of systems and providing white-glove service.
Role type
Executive IT Support Liaison
Builds
Executive technology environment and meeting support
Domain
Corporate IT / Executive Services
Deliverable
client delivery
Required skills
Windows 11 support, Office365 administration, Microsoft Teams management, iOS device support, ServiceNow ticketing, PowerBI data analysis, Mac/PC hardware troubleshooting, video conferencing setup, event production support
Preferred skills
Bachelor's degree in technical field, hands-on experience, self-motivation, process documentation
Technologies
Windows 11, Office365, Microsoft Teams, ServiceNow, PowerBI, iOS, Mac, Dell, iPhone, iPad
Responsibilities
Monitor ticketing system and executive support dashboard, deploy and troubleshoot executive equipment (workstations, phones, A/V), advise on technology standards and perform preventative maintenance, assist with meeting setup and monitoring, provide regular updates to management
Seniority
Individual Contributor, specialized support role
