Service Sales Account Manager
Core
Manage and develop relationships with existing and prospective customers to drive business growth and revenue for the Service Contracts team.
Role type
Sales Account Manager
Builds
Service contracts and related solutions for scientific research and laboratory customers
Domain
Life Sciences / Laboratory Solutions
Deliverable
client delivery
Required skills
Strategic account management, business development, CRM utilization, proposal creation, upselling and cross-selling, market and competitor analysis
Preferred skills
Training participation, product knowledge acquisition
Technologies
Microsoft Dynamics CRM, Microsoft Office Suite
Responsibilities
Manage and develop relationships with existing and prospective customers; Identify customer needs and provide tailored solutions; Build and maintain a strong sales pipeline; Collaborate with internal teams to deliver value; Maintain accurate records of customer interactions and sales activities; Provide product/service information, pricing details, and proposals; Ensure customer satisfaction by addressing concerns and identifying upselling opportunities; Stay informed about industry trends, market conditions, and competitors; Participate in training sessions to stay updated on product/service knowledge and sales capabilities.