Clinic Business Representative Associate
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage the clinic lobby.
Role type
Clinic Business Representative Associate
Builds
Patient registration and front-desk operations for urgent care clinics
Domain
Healthcare / Urgent Care
Required skills
Patient registration, demographic data collection, financial data collection, insurance verification, co-pay collection, lobby management, basic computer skills
Preferred skills
Medical terminology, Microsoft Office, customer service experience, clerical experience
Technologies
Electronic medical records, Microsoft Office
Responsibilities
Greet and welcome patients, perform patient registration, collect co-pays and balances, manage patient care lobby, clean and disinfect lobby areas, restock supplies, answer phones and transfer calls, perform end-of-day reconciliation
Seniority
Entry-level, individual contributor