Clinic Business Representative
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage clinic lobby operations.
Role type
Clinic Business Representative (Patient Registration & Front Desk)
Builds
Patient registration workflow and clinic front-desk operations
Domain
Healthcare / Medical Administration
Required skills
Patient registration, Electronic Medical Record (EMR) navigation, Data entry, Insurance verification, Financial assistance program knowledge, Lobby management, Phone support, De-escalation techniques
Preferred skills
Medical terminology knowledge, Microsoft Office proficiency (Excel)
Technologies
Epic, RightFax, Microsoft Office, MyChart
Responsibilities
Greet and welcome patients; Collect demographic and insurance information; Collect co-pays and balances; Manage clinic lobby cleaning and supplies; Process medical record requests and faxes; Handle phone inquiries and scheduling reschedules.
Seniority
Entry-level to Mid-level, hands-on IC