Clinic Business Representative
Core
Greet and register patients at a high-risk perinatal clinic, manage front-desk operations, and support medical records logistics.
Role type
Clinic Business Representative (Front Desk/Registration)
Builds
Patient registration workflows, appointment scheduling, and clinic lobby operations
Domain
Healthcare / Perinatal Care
Required skills
Customer service, Electronic Medical Record (EMR) navigation, Data entry, Insurance verification, Financial reconciliation, Office administration
Preferred skills
Medical terminology knowledge, Microsoft Excel proficiency
Technologies
Epic, Microsoft Office (Word, Outlook), RightFax, MyChart
Responsibilities
Greet and welcome patients in person or by phone; Collect demographic, insurance, and financial data; Process co-pays and balances; Manage patient care lobby cleanliness and supplies; Scan and distribute medical records; Handle appointment rescheduling and no-show processing.
Seniority
Entry-level to Mid-level, hands-on IC