Clinic Business Representative Associate
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage the clinic lobby.
Role type
Clinic Business Representative Associate
Builds
Patient registration and clinic front-desk operations
Domain
Healthcare administration
Required skills
patient registration, demographic data collection, financial data collection, insurance verification, lobby management, de-escalation techniques, telephone support, document handling, supply restocking, office communication
Preferred skills
Microsoft Office, medical terminology, customer service, clerical experience
Responsibilities
Greet and welcome patients, perform patient registration, collect co-pays and balances, obtain signatures, manage lobby cleanliness and supplies, answer phones and transfer calls, perform end-of-day reconciliation
Seniority
Entry-level, individual contributor